Lindsay & Gilmour 17+

NHS Prescription App

HEALTHERA LTD

Designed for iPad

    • 4.6 • 584 Ratings
    • Free

Screenshots

Description

Make your health easier to manage with your local Lindsay & Gilmour pharmacy.

Our app helps you order prescriptions, remember when to take medicine, contact your pharmacy, and more.

We’ve teamed up with our partners, Healthera, to improve the convenience of the medicine ordering journey. Simply install the app on your phone and follow the simple set up steps.

Our Lindsay & Gilmour app links with your local pharmacy and NHS GP surgery. You can choose from a range of our branches across Central Scotland, Fife, and The Borders. As one of Scotland’s oldest pharmacy groups, we’re proud to give you the next step in digital healthcare.

It's pretty simple. You can manage almost anything relating to your medication within the new Lindsay & Gilmour app...

Add your medication

Order your prescription

Receive reminders for when to take and reorder your medicine

Message your pharmacist directly

FAQ

Q: Prescription refills - can I order prescriptions on behalf of my children or elderly parents?

A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent.

Q: Will you work with my GP?

A: Yes. The Lindsay & Gilmour pharmacy app works with the majority of NHS GPs in Scotland. All of your prescription requests will be sent for approval to your own GP. (This doesn't guarantee your GP will issue a prescription.)

Q: If I already order my prescriptions directly with my GP, do I still need your app?

A: It is helpful to use our new app. You can still order from your GP; the improvement is now that your pharmacy, via our app, will tell you when your medication is ready to collect or be delivered, and resolve any issues on your behalf with your GP. You can also get free medication advice from your Lindsay & Gilmour pharmacy with in-app messaging.

Q: Is my personal information safe?

A: Yes. Our app partner, Healthera, has gone through rigorous assurance processes with the NHS and is GDPR compliant.

What’s New

Version 14.1.9

- Performance and feature improvements
- Improved services
- Improved ordering experience

Ratings and Reviews

4.6 out of 5
584 Ratings

584 Ratings

tabman%=1 ,

Pick up, Delivery

At the moment the app has lost the choose between delivery and pickup
Not a problem at the moment as chemist already knows who needs delivery etc but for a new customer they don’t seem to have a choice.
Also the email about medication being ready sometimes has the message to contact chemist about medication.
They don’t do this.

Niki2426& ,

Home delivery

Is there any chance you could add home delivery to the app a am phoning to get them delivered. I love the app it’s great the service. I can’t complain at anything. Thank you

Friendy wendy ,

Almost pointless

The tracking doesn’t work so I can’t see the progress of the order. When meds aren’t ready after 5 days or so to often there is a dispute between the surgery and the pharmacy as to whose fault it is. I don’t care, I’m just fed up of having to order monthly meds almost as soon as I get them because I can’t rely on them arriving. Yes, that is two problems (dispensing process and tracking) but I would be less stressed if the tracking worked.

App Privacy

The developer, HEALTHERA LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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