Lenus eHealth 12+

3 weeks so far

So I started only three weeks ago with Lilly and I was so unhappy with my self and the way I looked and honestly I can’t believe how easy the work plan and diet plan is to follow and I’ve already lost nearly half a stone! I can’t wait to see the end results I couldn’t thank Lilly enough! X x

Disappointingly basic

This app has potential but in the short time I’ve used it (6 weeks) I’ve found it entirely underwhelming, especially when compared with with its rivals. Simple things like having no rest timer built in to manage time between sets and being unable to add any of your own exercises on the user’s end (for example, if you can’t get on the equipment you need you could an alternative). There are significant sync issues between my trainer sending new plans and them actually being received and updated on my end. When following the meal plans, the macros entered don’t match up with the macros on MyFitnessPal (which I have to use in conjunction with this as there is literally no ability to log food or track calories in any way) meaning that I missed my goals by up to 900 cals on some days last week. From now on I simply won’t bother using it as I don’t trust it to give me accurate nutritional information. Combined with no synchronisation with Apple Health, this leaves the app decidedly half baked at best, I even have to manually enter my average number of steps I’ve done each week when making a checkin entry for my trainer to see. Having worked as a PT myself I would not recommend this to either trainers or clients.

Developer Response ,

Hi there! We appreciate your review, even though we're sorry that you've had an underwhelming experience. We're continuously improving the app, so it's helpful to hear what you find important. For example we're happy to share that we're making it possible to synchronise data with Apple Health and thereby share activity data, such as steps, with your trainer. We hope that you'll benefit from our improvements going forwards, and we always welcome further input and dialogue, so please don't hesitate to get in touch at support@lenus.io. Healthy wishes /Team Lenus

New to app

App for coach interface in general is good but I do think it should have a MyFitnessPal and Apple Watch integration, it only has the Apple health integration so it does track steps and but not directly from my Apple Watch so it’s a bit of long way round for a short cut.

I also have to keep going to my phone to track my session and weights, which is difficult with the signal is poor at my local gym. It would be better if I could do this on my watch.

Also it would be handy to edit chat content if you make a mistake or be able to download some of the information out of the chat.

Developer Response ,

Thank you for your detailed feedback and feature request. Please know we really value your experience and suggestions to improve the app. Feel free to reach out if you would like to have a conversation about your experience at support@lenus.io.