Kraken: Buy Bitcoin & Crypto 4+

You can’t get better

Take it from me, I’ve used every crypto exchange over many years and NOTHING comes close to Kraken/Kraken Pro. Which I’ve had for over 2 years now.

It’s everything about this app that makes it brilliant

Dark theme enabled. Compact. Very aesthetically appealing. Lightweight. Runs like a charm on iOS.

Kraken - very quick deposit, withdrawal, exchanging. Fastest I’ve ever seen. Very quick servers, in fact never had server issues. Don’t think I’ve even seen glitches. Never ever had problems. Customer support I’d say is better than other exchanges, though not great, the live chat is right there on the app. You get a quick response. Immensely better than Binance for example to say the least.

In terms of fees, they aren’t low by any means, but not ridiculously high. They’re average/fair, well worth it for all this platform offers.

Let’s hope they keep it this way for years to come

DONT USE! USE ANY OTHER CRYPTO PLATFORM!

DONT USE THIS APP. I put money into this to exchange into another currency to then send over to another app ( which is what this app is used for ) to then be told my account would be closed after 3 days without any explanation at all! After many many emails & calls to try and figure out why they was shutting the account I just got told they couldn’t be of help & could not discuss any details for “security reasons” I then had to exchange all my money back into my account to then discover they had taken £70 worth of exchange rates! So not only was they a useless service but they’ve conned me out of money in exchange rates for doing absolutely nothing. Terrible app & terrible customer service this app should be closed down or avoided at all costs! Don’t use unless you want to be messed around with these idiots!

Edit: Thanks but no thanks, your customer service and app is terrible. You had no reason to close the account, you never gave me a reason. Instead sent me around saying it was not your department to discuss the closure and once the decision was made, it’s final. Then never sent me through to a “department” who could tell me. Again you’re a terrible company who conned me out of money.

Developer Response ,

Hello Nath, we do understand that a situation like this can be frustrating. However, when the decision to close an account is made, it is always in line with our security policies. If you feel comfortable sharing your ticket number, we would be happy to review your case and see if it can be escalated internally. Regards, Kraken 🐙

Do Not Use Kraken

I never leave reviews, but I made an exception for Kraken. I used the App for 2 weeks and it was fine. Deposits take around 15 minutes and withdrawals to my bank took around 24 hours. (I live in England). The App was easy to use but also lacked some important aspects and depth. The customer support responds but they were unhelpful to me regarding my situation. I made a deposit of 6000 but they randomly closed my account. I am still waiting for the refund…. They gave no explanation as to why and I was left confused until I read the reviews on here. Then I realised many people had the same issue. Kraken is randomly closing their accounts without explaining why. Because I don’t do fraud or anything illegal. I would not advise you to use this App because you can’t deal with a company that behaves in this manner. To feel safe and secure is the most important thing. Especially regarding money. You don’t want to wake up in the morning feeling like I did. Hopefully they will return my money now.

Developer Response ,

Hey there, we would like to thank you for your ongoing patience and cooperation thus far. We are unable to further comment on this matter through this platform. However, we can take a look at your case regarding the funds if you provide use the ticket number. All the best, Kraken