iTrackerNet 4+

The best app for T/Ops!!

Been using this app a while now to just locate my trains whereabouts. Recently noticed the app has an update and various new tabs appearing. So started to explore it more. I had a few queries, dropped an email to the developer; Ryan who responded very quickly. All my questions answered, he explained thoroughly, even making sure I understand everything. He is a very helpful guy.

The app itself is AMAZING! Everything is linked & make sense. Really simplify things. For example, you import your duty book & timetable. The app then as if by magic auto populate your whole rota into the schedule tab. Which means you can see your duties years ahead!! Great if you’re following roster & if you’re in the Mafia, you can see your original duties, what the Mafia person have tweaked… You can track your train easily too, in fact long tap on it, the app will bring up all trains coming to the platform. Too many features to list down, so just explore. Any issue drop an email to Ryan, he will definitely help you :)

Makes life as an LU train operator much easier

I’ve been using this app in various versions since 2016. I started with the ability to see where my train was, but the real game changer was the ability to load my duty book, tell it which line I was following on a particular week, and then it populates my roster into the future (and of course all entries can be manually overridden).

I had some issues with the app struggling to interpret the Northern line timetable and duty book, so I asked for support, and within a few days the app was updated to cope with weird things in that timetable and duty book. LU’s standardised documents aren’t always standard.

“Frustrating and Unreliable: A Disappointing Experience

I recently tried using ITrackerNet, and I am thoroughly disappointed with the experience. The platform is incredibly slow and often crashes, making it nearly impossible to track anything efficiently. The user interface is cluttered and not intuitive at all, which added to my frustration as I struggled to navigate through basic functions.

Customer support was unhelpful and took forever to respond to my queries. When they did, their solutions were generic and didn’t address my specific issues. Moreover, the data accuracy is highly questionable, as I noticed several discrepancies that made me lose trust in the system’s reliability.

Overall, I do not recommend ITrackerNet to anyone looking for a dependable tracking solution. Save yourself the time and hassle, and look for a more reliable alternative.

Developer Response ,

Thank you for taking the time to write such a detailed review. Shame you had to lie in it though. You have made no effort to contact support. I’d like to point out also the app has only been live a few days (not even that by the time you wrote your review) yet you embarrass yourself with saying customer support took forever. Well the only way it would take forever is if you didn’t contact support. Which you haven’t.
So I’d obviously call into doubt any aspects of your review.