Innr 4+

The colour and physical quality of the lights are impressive and super bright. The automise section of the app is confusing. You can set times etc but there are no clear (on/off) switches like the Philips hue app. My garden lights also come on at random sometimes even when they’re not set to come on. Wish the app was more user friendly
Lights 5 star
App 2 star

Thank you for your review, and your explanation! We are currently busy with testing an update for our app, so we hope that this makes parts of our app less confusing! If you send us a message via Service@innr.com, we can help you so the issue with automations can be resolved.

The box for the lights says it will work with a zigbee bridge but when I come to add the lights it says I must buy an innr bridge and won't let me use the innr lights on their own nor use my sonoff bridge. I spent hundreds of pounds and the app doesn't work!
The response admits this but only after I didn't hundreds in their product!!! Rip off

If the Sonoff bridge that you use works with Zigbee, these Innr lights should be able to pair to the Sonoff bridge. The Innr lights need to be paired to the app that works with the Sonoff bridge.

The Innr app only works with the Innr bridge, so if you don't have an Innr bridge, you will need to use a different app to pair the bulbs to your Sonoff bridge.

If the Innr lights that you have cannot be paired to your Sonoff bridge, please send a message to service@innr.com , so we can help you to get the lights paired!

Clearly the dev team have no access to any, any! User experience design skills. Only loaded it because Alexa suddenly started not being able to find innr plug. Turns out I cannot do it with the innr app either. Maybe the has the capability, but I can’t figure it out. One of the worst apps I’ve come across.

If you were able to use your Innr smartplug with just your Alexa app before, the Innr app shouldn't be necessary. Please contact us via Service@innr.com, so we can assist you with this product.