hvv - Public Transport Hamburg 4+

Route planner & mobile tickets

Hamburger Hochbahn AG

    • Free

iPhone Screenshots

Description

Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hvv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.

THE KEY FACTS

• Receive push notification in case of interruptions
• Use the route planner for Hamburg & surrounding areas
• View timetables & journey planner in real-time
• Check the tariffs for your connection
• Buy mobile tickets - payment via PayPal available
• Get a 7 % discount on single & day tickets
• Bookmark lines & places
• Create alarms for departures & exits
• Use the hvv App also in dark mode

ROUTE PLANNER AND TIMETABLE
Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.

BUY A MOBILE TICKET
As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.

7 % DISCOUNTS ON MOBILE TICKETS
Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount.

BOOKMARK DESTINATIONS & LINES
For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey.

DEPARTURES NEAR YOU
You know where to go? We’ll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport.

ENABLE CONTACTS & SHARE CONNECTIONS
Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar.

TRAVEL INFO & DISRUPTION MESSAGES
Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hvv app, you are informed in every situation.

Do you still have questions? Our chatbot will be happy to help you.

ALSO INTERESTING
Do you want even more flexibility? Then why not try out the hvv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, SHARE NOW, TIER, and Voi; all in just one app.

FEEDBACK
Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hvv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.

What’s New

Version 5.9.5

We have made minor improvements to the app and fixed bugs.

Ratings and Reviews

5.0 out of 5
5 Ratings

5 Ratings

municipal oracle ,

Great app for all your transport needs

Download it, it makes travel in HH so much easier and efficient.

nfkenzhdnsj ,

Any sign of being able to use the app without it crashing every time?

Every time I authorise a payment for a travel ticket, the app crashes. So I can never get a ticket. And the buses don’t take card. And there are no cash machines nearby.

You’re losing out on money because you’ve built an app that doesn’t work and gives people the excuse to get on transport without paying. Because there’s literally no other option than to do that if you have no cash on you. If you’re going to make a useless app, at least ensure buses take card payments and enter the 21st century like other European countries.

Incompetence aside, when will this be fixed?

Developer Response ,

Hello nfkenzhdnsj, thank you for your feedback. We are working on stabilizing the server of the app and apologize for the inconvenience. Kind regards, HOCHBAHN / LW

Ollie Webster ,

Unclear pricing

This app is somewhat misleading in the prices it displays for tickets. On the first selection screen it has “from x.xx” prices, and only after you click through and select journey length (from an unexplained list of letters and untranslated German words) does it then bump up the ticket price, necessitating navigation back two screens to then find a more appropriate ticket given the new price.

Developer Response ,

Hello Ollie Webster, thank you for your feedback. The price of the ticket depends on the route length and can therefore vary. Furthermore, the language of the app adjusts to the language setting of your device. If you have persistent problems with this, please feel free to contact us at app-feedback@hvv.de. We are constantly working on the optimization of the app and are very interested in solving your problem. Kind regards Your HOCHBAHN / MG

App Privacy

The developer, Hamburger Hochbahn AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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