hugo 4+

There are the seeds of an excellent app here, but as it stands this is one of the worst apps I use.
Let’s start with live tracking: this is a great feature that I wish google maps had, however it sometimes doesn’t work, buses disappear INSTANTLY after they should have arrived at a stop even if they didn’t, and importantly: the bus sometimes doesn’t actually appear on the map, and exiting the map to go back to the main screen crashes every time.
This is not acceptable.

The route planner. It is clunky and doesn’t align with the bus timetables, live tracker, or google maps. I see no reason for it to be here when better options already exist.

Finally the whole app is just kind of sluggish and unpleasant to use.

My main two requests are to fix the maps and the crashing, but making the route planner actually line up with the timetables would be nice too.

I’d reiterate the points made in the previous review around ease of use and the type of information available.

The one thing I would query is whether the time shown to the next bus is real-time as my son has had several instances lately of heading out for the bus in line with the timings shown and it hasn’t subsequently turned up and he’s had to find home for us to take him into college. Do the timings reflect where the bus should be in it’s route not where it actually is?

Once information is reliable it would be a good idea to develop a notification app for a smart watch as my son has LD and this could support young people and users with additional needs to develop their independence.

This is the most pointless app to download. It doesn’t have live updates or departures. I’ve been stood at the bus stop for a whole hour and not a single bus has gone by yet on the app for the past hour it shows that 3 are due. You load it up 5 minutes later and shows 20 odd minutes. 5 minutes later there are 3 due again but non of which have actually showed up so god knows how long it’s actually going to be. The app is stupid and have never ever actually been accurate. I’ve used this bus twice everyday for the past month and a half and never had it ever been on time or the app been accurate. Might as well delete it. Always seems to be when the buses aren’t coming but are showing due that you can’t track them too.