Gummy Drop! Match 3 Puzzles 4+

Great Game but has it,s faults

I am not sure that this game is all what it appears, as it is supposed to be free you are always being asked for money.
That's all fine but it should be stated from the start that if is a paid for game than be more up front with what costs are involved, then you can make your own mind up on as to whether you wish to keep on purchasing extras as it appears to be a bottomless pit to what is being asked of.
Also it would be good if you could send your friends other help and money to assist them, it would then make it better because you would have a bigger community to play the game with and more life's would also help.
Also with the new updates levels are nigh on impossible and it seems to bombard you with advertisements trying to get to spend more money and and that is not fair, if children are playing it it does not take them long to rack up a fortune in bills also the daily challenge is awful in its concept.

Lost all progress from Havana to Amsterdam

I was playing Gummy Drop as usual yesterday, left the iPad switched on while I went to do something else, when I came back the game was reset with me in Havana. All progress after that had disappeared.
Losing my progress has happened before and I had emailed the help team asking what to do. So I followed the instructions they had given me but it didn’t work and I was still stuck in Havana. After trying many times I eventually got my Gummy Drop game back, right up to Amsterdam.
I have seen reviews of Gummy Drop in which players have had this sudden loss of progress and I feel their pain. If it happens to you, try doing the following.
Uninstall Facebook app; uninstall Gummy and reinstall it WITHOUT OPENING; reinstall Facebook; open Gummy; connect with Facebook.
It may take several attempts to get it to work, but if you’re addicted to Gummy it is worth it.

Still my fave game after 10 yrs

Yes it's true sometimes you lose your progress, yes sometimes you get 30 coins instead of 60, yes it's true that you cannot request lives from others or watching adverts can still mean you lose a life instead of gaining one. Still I haven't spent a penny in 6 years why? Because I have become good at the game, I know when to play (the levels are easier at certain times) they know when you are at your most active and when you are not. Believe me if you do not play the game for a week or two suddenly you are gifted with unlimited free lives. Play them at their own game you will still make them money when you watch the adverts and levels become easier when you become a pro. This is still the best matching game out there. They are still the leaders in this field

Developer Response ,

Thank you for reaching out, Jono. You may have received an automatic response with tips and tricks. When those tips do not resolve an issue, the response recommends replying directly to it to let us know. That will escalate it to a Customer Support Rep, and one will then be back in touch as soon as possible. Thank you for your patience.