Go City -Travel Plan & Tickets 4+

Best thing ever !!!!!!

If you are looking to go to NYC this is the pass for you if you decide to do a few different places this is well worth the money by far ! I think I worked out it was bought for £198 and we added it up what single costings would have been in total of £340 go buy it straight away !

Please Avoid

I bought the 3 day all inclusive family pass for €372.

When boarded the city tour bus the concierge “activated” my pass saying that the pass is available for one day, explained that we bought the 3 day pass and she replayed “ah, GoCity, they always do that”

Went to see La Sagrada Familia (reservation only) but we wasn’t able to book a reservation until after four days (useless as our pass only valid for 3 days) when checked La Sagrada Familia official website, plenty of reservations available for same day.

Decided to skip and went to see Parc Guelle (reservation only) on foot, approximately 35 minutes away, but this time the Go City app won’t connect to the reservation server no matter what… called customer support, complained and they advised to book directly on their website, tried to book whilst on the phone with customer support and again, spaces available only after five days.

Asked for Pass cancellation and a full refund and I was told that I could only get a 10-15% refund due to pass being activated when we boarded the city tour bus.

Conclusion: this may work for some but at the end of the day is just a big scam disguised in a nice app, who’s most likely using payed reviews to get by.

Developer Response ,

Hi Ed Ward 0987,

We're so sorry for the experience you've been through.

If the passes has been scanned and used, the max of refund we can give is 15%

If you have other enquiries, kindly send us an email at feedback@gocity.com for further assistance.

Best Regards,
MJ

App and website not very transparent!

I only found out about the premium attraction by accident whilst searching the website. Every time I look in the website it directs me to a different page and layout. It isn’t clear about the free premiere attraction on your pass. When you download attractions available, these are different from the app availability. Also some of the attentions that are on the website then aren’t available even with the all inclusive pass. I thought long and hard about getting this pass, now I’m a bit miffed about what is not available when it said these things were included!