Fido My Account 4+

Track data usage & pay bills

Fido Solutions Inc.

Designed for iPhone

    • 3.9 • 113 Ratings
    • Free

iPhone Screenshots

Description

Fido connects Canadians through its amazingly fast LTE network, delivering seamless connectivity and lightning-fast speeds for all your needs. Get the Fido My Account app so you can manage your account and services, it’s never been easier. Track your data usage with Data Bytes™, set wireless alerts, make secure payments, and access your account safely anytime, anywhere.

Stay on top of your plan and usage
Quickly check your plan details, upgrade options and account balance. Compare rates, review other plans and select add-ons to customize your services. You can also upgrade your device or check eligibility directly in the app.

Track data usage and set alerts
Keep an eye on your data usage with real-time tracking and set up notifications to avoid going over your data. Staying within your plan and budget has never been simpler.

Manage SIM and eSIM
• Activate, swap or manage your SIM or eSIM directly in the app.
• Manage your family’s mobile lines all in one place to keep everyone connected.

24/7 support anytime you need it
• Get support whenever you need it with our robust selection of support articles.
• Chat with our virtual assistant, always ready to help.

Data Bytes™ – 5 Extra Hours of Data
• Get 5 extra hours of data each month on select Fido Pulse™ plans!
• Activate 1 free hour of data, 5 times a month, with a simple shake of your phone in the Fido My Account app.
• Stream, share and surf worry-free—no WiFi needed!

Travelling
• If you’re travelling out of the country or province you can check travel options and features on your plan
• Choose when to hold or suspend your service for a short while, if you’re going out of town.

Exclusive Rogers Bank offers – available for Fido customers too
• Discover special offers from Rogers Bank directly through the app.
• Earn unlimited cash-back rewards with Rogers Red Mastercard, on all your purchases, redeemable anywhere Mastercard is accepted. Enjoy the benefits of no annual fee and get rewarded for everyday spending.

Customize add-ons and services
• Choose the add-ons you need, like extra data, long distance and voicemail.
• Change your number or add roaming options to match your plans.

Track orders and stay updated
• Track your orders in real-time
• Stay informed with our “What’s New” section to learn about the latest app features.
• Secondary users can use the “guest login” with their mobile number to view usage and manage their line.

Why choose the Fido MyAccount app?
• Manage account and services: pay bills, check mobile data usage and set wireless data alerts
• Secure login: safe and easy access to your account
• Plan and add-ons: check plans, upgrade options, and customize add-ons
• Device upgrades: upgrade your device or check eligibility
• SIM/eSIM: activate or swap your SIM or eSIM seamlessly in the app
• 24/7 support: get help anytime with our virtual assistant
• Travel options: manage roaming and travel settings on the go
• Exclusive Rogers Bank offers
• Family management: manage all your family’s lines in one place

Download the Fido My Account app today to manage your Fido account and services right at your fingertips and stay connected wherever you go.

Love us? Give us a follow on social:
https://www.facebook.com/Fidomobile
https://www.instagram.com/Fidomobile
https://x.com/Fidomobile

Learn more at https://www.Fido.ca/


What’s New

Version 4.44.0

Fixes and improvements

We’ve enhanced guest sign-in, add-ons, and plan changes for a smoother, more reliable experience.

Ratings and Reviews

3.9 out of 5
113 Ratings

113 Ratings

Sparx_ ,

Good but not great.

The app functions well and has everything I mainly need. However, the design of this app is very outdated and needs a cleaner modern look to bring it up to date with 2019 design. Please work towards improving the design Fido, everything else is great!

Developer Response ,

Thanks for the feedback, we're always working on improving :) - Nick

WTKTACE ,

Awful experience with Fido

Avoid using Fido at all costs, the customer service is appalling, they regularly put the phone down and you have to request another callback which usually takes at least an hour. Won’t fix a problem that they don’t want to deal with.
And today they can’t even provide a service.
Nothing but a major headache.

Developer Response ,

Hey, that's not what we want to hear. Send us a message on Facebook or Twitter. We'll be happy to take another look at your account! -Anthony. P

Horsebalss ,

It works!!

After several reviews hearing it doesn't work but thought I would try my luck. Works fine, shows me everything I need to know! Data usage, bills, minutes used etc.

App Privacy

The developer, Fido Solutions Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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