Fat Llama 4+

My most recent issue with it is I was just typing some feedback for a borrower which needed a short explanation. However one the type box was filled I couldn’t see the words I typed after that.

Also when you upload images to support the description for a new listing, very often the images appear upside down and have to be corrected.

The account is very transparent about payments that you’ve earned and deductions which is great. Not sure about my approval metric percentage being adversely affected because a borrower mistakenly books one item but wants multiples of that item in another listing instead and wants the initial hire booing cancelled. The reasons your allowed to choose from are too limited.

Fat Llama’s recent major update (around summer) has turned what was once a mediocre app from a technical standpoint into an outright terrible experience, both technically and in terms of user experience. The renting system and process now feel clunky and far less seamless than before.

As a lender if you forget to press the new button to signify that your item has been collected and then returned, you will not get paid. Worse, there is no prompt to remind you that this step is required. Even when you do click the button to confirm your rental has been returned, Fat Llama—who used to pay out 4–5 days after your item was collected—now pays out 2–5 days after the item is returned. This means if your gear is rented for a long-term rental, like 30 days, even though the renter has paid and Fat Llama has the money, you won’t get paid until 35 days later.

To make matters worse, even when payment is due, you can expect further delays, as I’ve experienced with all of my rentals since this major change. What was once a breath of fresh air for freelancers seeking an extra source of income has now become just another platform stacked against creatives. If it ain’t broke, don’t fix it!

I’ve been using FatLlama for years, been so useful for many jobs and I’ve recommended it to lots of people - it’s often got your back. But for a service that’s so nearly perfect they just need to sort out their app. The website runs smooth, the messages load alright and everything’s good - but the phone app is u reliable, slow and often doesn’t load which leads me to using the safari option.

If you’re looking to rent equipment quick easy and affordably; this is the place. But to the developers PLeAse sort out these bugs because it’s becoming frustrating using this on the fly if the app is often not functioning properly! It’s all love though ;)