Coventry Building Society 17+

theCoventry

    • Free

iPhone Screenshots

Description

Your savings at your fingertips

If you’re an existing Coventry Building Society savings customer, our free-to-use mobile banking app is the simple and secure way to manage your money on the go. Download it today and get an instant view of your accounts, rates & transactions, open new accounts and set up payments, all in a few taps.

It’s quick and easy to get started…

Just download the app, register and log in securely using biometric (face ID or fingerprint), or your preferred method, and you’ll be all set for easier personal banking.

The app’s main features:

View accounts:
If you like to feel in control of your finances, our app is made for you. You’ll find your savings accounts and balances, as well as their current interest rates, so you can see at a glance how your money is growing. And you can look back at up to five years of transactions and check on the progress of any pending payments due to leave your account.

Payments and transfers:
You can use the app to make payments from your savings into your nominated Named Bank Account, with funds arriving by the next working day. Transfers to your other Coventry Building Society accounts are immediate.

Apply for a Savings Account:

Browse and apply for additional Savings Accounts directly in the App within a few short steps. Whatever your savings goals - we’ll help you reach them. From regular savers to fixed term bonds and ISAs, supported by our award-winning service, we’re here for you every step of the way.

Help and feedback:
There’s a handy help section, so you can get support from us if you need it. Here, you can also tell us what you think about the app, including what features you’d like to see in the app in the future.

Settings:
You can even customise the app to light or dark mode, update your security settings, and view your personal details.

For more information about our mobile banking app, visit https://www.coventrybuildingsociety.co.uk/member/help/managing-your-money/app.html.

You need to be registered for Online Services before you can access our app.

What’s New

Version 2.9

We want you to have the best possible CBS experience. This update contains bug fixes and improvements to ensure the App's continued speed and reliability.

Ratings and Reviews

3.5 out of 5
230 Ratings

230 Ratings

App lover! ,

Good app but additional features required

The Coventry app is good. I really like dark mode and opened their new savings account really easily on the app the other day. I would really like to see my ISA deposit information in the app, ISA allowance used, flexible ISA allowance etc. I also find it annoying that withdrawals externally still take one working day, Coventry should really be doing same day withdrawals to a nominated bank account by now.

Developer Response ,

Hello App lover! Thanks for your feedback, we're glad to hear your enjoying the app. We've passed your feedback about what you'd like to see on the app to our developers. Thanks, Jo.

Sanseb2024 ,

Can’t use the app

I have an online account with cbs so thought I’d try the app. I wish I could give a good rating but I can’t because I can’t even get past the login stage. I keep getting an error message saying there is a technical issue and I need to access my account via a browser.
Having read some of the reviews here it became apparent that my problem (perhaps) was because I have a vpn running on my phone. There’s no indication in the app btw that this might be the problem.
I turned my vpn off temporarily and managed to get past the login page to then receive another error message saying this account was registered to another device. Well other than my windows laptop where I access cbs via a browser, I don’t have another device where this app installed so I’m stuck. I’ve deleted the app until such time cbs gets its act together both on the vpn issue (which ironically makes me more secure when accessing services) and the device problem. I’ve never had issues like this with other financial apps I use regularly. Sorry Cbs- must do better.

Developer Response ,

Hi Sanseb2024, Unfortunately the App does not work when using a VPN. We are able to de-register the app from your device, you can email us at cbsappreviews@thecoventry.co.uk with your contact details and we'll be in touch to support you. Cheers Alex.

CanalGudgeon ,

Doesn’t work with VPNs

Like an increasing number of people I use a VPN to encrypt my data and protect my online security. Sadly therefore, I never got off first base with this app because it needs to know your location and so a VPN, by definition, is an issue. I just get the ‘oops’ message when trying to register. No other banking app does this to my knowledge. Yes I could turn off my VPN and turn it on again after I’ve finished, but it’s another hassle.

This needs a rethink Coventry. Perhaps I’ll try it again in a month or so in the hope common sense has prevailed.

Update: Appreciate your developer response but I beg to differ. If I turn off my VPN I can login. As soon as I turn it on again I get the ‘oops’ message again. My VPN is not one that allows exceptions so I’m effectively unable to use this app. It’s simpler to continue to use Safari.

Developer Response ,

Hi CanalGudgeon, thanks for your feedback. We're constantly reviewing our security processes however, the app does work over a VPN. Please give us a call if you're having issues on 08001218899. Cheers Alex

App Privacy

The developer, theCoventry, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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