Contlo Helpdesk 17+
Contlo
Designed for iPhone
-
- Free
iPhone Screenshots
Description
With Contlo Helpdesk, provide top-notch service to your customers from anywhere at anytime.
Omni-channel helpdesk
• Route all your support tickets from Email, Whatsapp, Instagram, Facebook and Live chat directly to your helpdesk.
Automated ticket assignment
• Assign conversations to your agents as per their availability with smart fallbacks to ensure no conversation takes a back seat.
Reduce waiting time for your customers
• Provide the best customer experience by configuring quick replies across channels. Respond to messages instantly via our notifications.
Prioritize your customer
• Create conversational tags to enable tagging of conversation as per the requirement to avoid confusion and ensure speedy actions.
Equip your agents to provide quick and well-rounded service
• Use multiple filters such as Tags, Status of chat and Custom statuses
• Use the Profile Section to know the complete user history.
• Use the Orders Section to know the complete summary as well as tracking details of all the orders placed by the user on your store.
What’s New
Version 1.1
• Enhanced the performance of the app
• Added functionality to reply to emails
• Smoother experience in the profile tabs
App Privacy
The developer, Contlo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Contlo Technologies Private Limited
- Size
- 51.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 17+
- Copyright
- © 2021 Contlo INC
- Price
- Free