Cebu Pacific 4+

I would love to rate it lesser than 1. Imagine it says there that adults are ages 12 and above but when i tried my son who was born 2011, it keeps bugging and did not push through. So i went of to their help box, advised me to put 2000 and let them know the booking number so they gonna change it there. Upon going to check out stage, when i was trying to pay, it crash again… imagine the pain in putting all the details of 6 people? What a total mess. Cebupac never failed to disappoint.

I needed to add luggage. You are told you can only do that via the app or they will charge you more at the airport. I have spent hours trying to access the luggage page of the app via ‘Manage Booking’ but each time it just returns me to the the sign-in page or times the session out in 2 seconds. Presumably a scam to make you pay more for the luggage at the airport? I’m a big international traveller using many airlines but I won’t be using this one airline again. Avoid!

Every time you manage a booking it finishes off with a payment button to click and you will end up being charged again or paying for a price of another ticket. Managing a booking can mean updating or amending something like changing your seat for example that you paid for but not paying for another ticket. The app or cebu pacific website should be reviewed and upgraded!