Carmoola - Used Car Finance 17+

Good experience purchasing my car through the app, offered decent interest rates comparative to a loan, relatively speaking, and all handled fairly quick and easy.

There are a few stipulations using the service, such as min age, mileage and certain dealerships but I do understand there’s a level of risk mitigation they need to undertake, and whilst at first I thought this to be somewhat restrictive, I found the car I wanted for a price I was willing to pay from one of their promoted partners. This was also a very pleasant experience having previously had an issue purchasing from a dealer through auto trader, so although I perhaps paid a little more, I paid for peace of mind and top notch customer service.

I’d recommend Carmoola for anyone looking at financing a vehicle, there’s no obligation to buy and it just gives you options - which I think we all need in the current economy!

Thanks so much for sharing your Carmoola experience! We really appreciate the wonderful feedback 😊

Where should I start! My experience with Carmoola has been impeccable from start to finish. The initial application process was straightforward, easy to follow and modern.

When searching for a new car, I knew my budget and there was full transparency along the way. After finding my perfect car, Carmoola instructed me with clear instructions on what to do next.

Please be warned, dealerships these days are pushy and persistent and will insist that you apply for their finance product, as of course they receive commissions. Therefore, it’s fair to say that they do not have your best interests at heart. However with Carmoola, they are the opposite and want what’s best for their customer. I obtained a much better monthly rate and service to follow.

Also, the dealership did not want to release the car until funds were received, as the car was purchased on a Sunday. Hanan felt my frustration and paid for a hotel as the dealership was three hours from our home.

Thanks so much and you are most definitely shaping the car finance industry, and you will not be dissatisfied with their level of service.

We already look forward to experiencing Carmoola’s customer service again.

We're so happy you had such a great experience using Carmoola 🙌 Our aim is to provide WOW customer service and I'm thrilled we were able to turn a frustrating situation into a positive experience for you!

I trust you're enjoying your shiny new ride 🚗 I look forward to speaking with you again, feel free to get in touch if you ever need anything!

Kayleigh was extremely helpful, I kept ringing up the support number to the point where I’d just say Hi Kayleigh it’s Pete again and she’d know it was me. Service felt very personable and only issue I had with the app was that it didn’t not automatically transfer the relevant data to the app from ClearScore so even though it had green ticks on the relevant sections to say they were complete, they weren’t and I needed to fill these in manually. Kayleigh mentioned she’d speak to the Devs and engineers about this. Once I done this though everything was sorted and my old lender was paid within the hour. Got a much better rate with these guys and would fully recommend them

Thanks for taking the time to leave such a kind review Pete! We're glad to hear Kayleigh and the team were there to help you buy your new car 😁