Cambox App 4+

Camera is NOT waterproof

Please check out the TrustPilot reviews before purchasing.
Cambox state on their website that the camera is waterproof, this is clearly not the case.
The battery life is non existent so we contacted Cambox support to ask how to resolve the issue. They suggested an external battery pack and a flat USB cable which we purchased.
After reviewing footage we had taken a lot of the files were blank. Contacted Cambox again and sent the camera back, we were told that their was water damage to the circuit board. We didn’t even think to worry if we were caught in a light shower as we thought it was waterproof. Apparently, rain can sometimes come down the visor and penetrate into certain areas and cause damage (would have been nice to know beforehand). We even got told it was ok to leave the cap open if it rained and it was more a safety issue with the cap dangling than it being an issue with rain. Although we did purchase the flat USB cable so this wasn’t the case. Basically £200 to repair, although when I wrote a negative TrustPilot review the price was dropped by 50%. I still declined on principle. Please don’t be drawn in by its looks like I was, just purchase a GoPro instead with a Chesty to mount it that way instead.

Rip off all the way, poorly designed software but helpful staff

Brought one of these following great reviews on line… but unsure who reviewed the company as clearly everyone on here has had the same experience as the unit needs additional software or items to make it work basically.
Mine on the other hand I have additional grievances.
I have had my pants pulled properly down by the fact that after paying £500 for the all signing all dancing unit I now have a postage issue with fedex for an additional £100 due to import charges that Cambox forget to mention.
Just avoid this company, do yourself a favour and buy any other make and save yourself hours of stress trying to down load compatible software just to make it work plus all the hidden extras totalling over £100 not mentioned when ordering
I Will never be back and will make sure anyone at the stables don’t make the same expensive mistake

Not ready for release

Sadly as of late Dec 2020, the app is nigh on useless, it shouldn’t have been released at this stage and this is extremely disappointing for premium expressive product.

Update, as told I’ve downloaded the latest app, I was excited, then sadly again it doesn’t work! Please urgently help, before I ask for a refund....

Gensaverror is what I get all the time......

February 7th and following Cambox’s advice we have downloaded the latest firmware and updated the app. I’m very disappointed, the preview function and replay function still does not work, for me this was the most important part of this camera, it’s crucial to me to be able to see videos on my iPhone. I’m sorry, but this product went to market too soon. Please can someone get back to me right away, let me know if and when the preview/replay feature will be available and then I’ll decide whether to keep or return the camera.

Developer Response ,

Hello,
What do you mean by it don’t works ? Can you tell me more please ?
Note than it’s necessary to make an update to the firmware camera for getting new functionalities like for example the préveniez video. Please visit our website www.cambox.eu in support section for the update process.
Please contact us by email at support@cambox.eu