AVAS Food 4+

Food that normally takes 10 minutes to get in restaurant takes 90 mins to deliver. There is no way to give drivers a rating. Some drivers are very quick and some will pick up several other orders before coming to deliver the food. A rating system would incentivise faster deliveries as oppose to drivers prioritising getting as many orders as possible.

I recently had a very disappointing experience with Avaz, which I feel is important to share. The core issue began with a serious error made by one of their partner restaurants, Meze, regarding my food allergy information. This not only posed a health risk but also caused a great deal of stress.

When I attempted to resolve the issue, I was met with a refusal to refund by Meze. What exacerbates the problem is Avaz’s stance on this matter. By allowing the restaurant to continue its operation without addressing such a critical error, Avaz is indirectly endorsing this negligent behavior.

This experience has highlighted a significant concern about the reliability and safety standards upheld by Avaz and its partner restaurants. The lack of accountability and proper customer service in situations that involve health risks is alarming.

I had expected a platform like Avaz to enforce higher standards, especially when it comes to handling issues as serious as food allergies. Unfortunately, this incident has significantly diminished my trust in their service. Until there is a clear improvement in how such issues are managed, I cannot recommend Avaz to others.

make your app show when deliveries are available to different zones in the greater male' area. i shouldn't only find out deliveries are made from male' to hulhumale second phase after i text customer care about a refund for not being able to attach the receipt after placing the payment.

very disappointing.