Ariston NET 4+
Ariston SpA
Designed for iPhone
-
- Free
iPhone Screenshots
Description
With Ariston NET you manage your home heating and water heater.
Would you like to be able to set your home or water temperature anytime, anywhere, with a simple touch?
With Ariston NET you can control your Ariston boiler, heat pump, hybrid system or water heater in a simple and intuitive way through the app or your voice.
By connecting your product you can check energy reports, save up to 25% and get advice on how to optimise your consumption habits*. More benefits for you, more benefits for the planet!
If the product malfunctions, the app alerts you immediately. You'll never have a cold home or shower again!
Furthermore, with Ariston NET Pro**, your service centre can provide 24/7 assistance, monitor the product and intervene to solve any problems, even remotely!
*For heating: comparison between a conventional boiler without programmable thermostat or with constant temperature programming and a condensing boiler with automatic mode, external sensors and control through the Ariston NET app. The savings forecast is based on the average annual consumption for a single-family house of 100 square metres with energy class F radiators located in Milan
Comparison between a mechanical round electric water heater with 80 l capacity always on and a Velis EVO Wi-Fi or Lydos Wi-Fi device with 80 l capacity with weekly scheduling thanks to the Ariston NET app. Use case: 4 showers a day, 2 in the morning and 2 in the afternoon. PLUS 8% as declared in 'Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions'. Brussels July 2015
** Paid service available only for heating products
What’s New
Version 5_7_5
- New electric water heater model supported
- General app improvement and bug fix
Ratings and Reviews
Check it’s not a system installation error
I initially had problems with the app crashing but the problem turned out to be due to incorrect control system installation. Customer services / training manager very helpful in resolving the problem.
App V4.7
It would appear that App V4.7 has an issue. It was rolled out to my system on the 22nd of Dec 2020 (who rolls out software just before Christmas I ask you a recipe for disaster.) Since then my heating scenarios have all stopped working. I have tried using the template scenarios no luck. I’ve tried deleting the App and starting again no luck. I’m reduced to manually turning the heating up each day.
I have now also tried a factory reset of the cube. No luck. I’ve had no luck with the technical department. Ariston thermo are not telling them there is even an issue. I’ve also emailed Mr Findik the ceo but he has not responded to me either. Pretty poor show I think.
Update: This issue has now been solved. The issue was that the boiler time clock switch was set to timed. I’m fairly certain it has not been changed so can only assume that the new version of the app treats that input differently. I.e it allows the time clock to take priority over the cube. The technical manager and service manager did work hard over the weekend in the end to fix the issue. It’s just a shame that it took some extreme actions on my part (looked them up on linkedin) to get them to talk to me.
Developer Response ,
Dear Customer, we are sorry to hear that you are experiencing issues with the new app version. Our team will be happy to assist you in sorting them out, please provide all the relevant information by email at info.connectivity@aristonthermo.com
Best regards, Ariston NET Support Team
App keeps crashing
We’ve had our boiler for a while now and, fence ylu the app keeps crashing. Tells us to hit refresh but nothing happens. We haven’t change Wi-Fi and, we haven’t touched our boiler. We’ve tried logging out and back in, uninstall and reinstall but still doesn’t work.
It’s now winter and we haven’t been able to set our boiler correctly for days. Today is first day the app has decided to work.
This isn’t on you need to update this app or find the bugs in it to stop it crashing. Like I said nothing in our house has changed so this app should work all the time but it doesn’t.
FIX IT
Developer Response ,
Dear customer, we would like to assist you with that. Please send us additional details including the gateway serial number and a screenshot or screen recording of the application crash at info.connectivity@ariston.com. Kind regards, Support Team
App Privacy
The developer, Ariston SpA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Ariston SpA
- Size
- 171.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Catalan, Czech, Danish, Dutch, French, Galician, German, Greek, Hungarian, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Ariston Group
- Price
- Free