Amex United Kingdom 4+
Payments, Balance & Rewards
American Express
-
- Free
iPhone Screenshots
Description
The official American Express® Mobile App for iPhone® allows you to access your Account from anywhere. Track spending and rewards, find offers, pay your bill, and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick and secure access.
Log in securely with the same User ID and Password you use on americanexpress.co.uk.
MANAGE YOUR ACCOUNT WITH EASE
• Enhanced activation experience for you to confirm new Cards and setup your Account.
• Activate your Card with Apple Pay and enjoy faster payments in-store, in-app and online.
• View, change or unlock your Card PIN.
• Freeze and unfreeze your Credit Card instantly at any time.
STAY ON TOP OF YOUR SPENDING
• See your payment status, easily pay your bill via Pay with Bank Transfer or set up/edit a Direct Debit.
• Check your American Express® Account balance and pending transactions.
• Go paperless with access to past PDF statements.
• See your payment status, pay your bill or set up/edit a Direct Debit.
• Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved.
PEACE OF MIND & PROTECTION WITH REAL-TIME ALERTS
• Turn on purchase alerts to be notified when your Card is charged.
• Never miss a payment with payment due reminders.
• Manage all your notifications in the Amex Account tab.
EXPLORE REWARDS AND BENEFITS
• View your Rewards activity including balance, bonuses, points transferred, and points redeemed.
• Discover exclusive offers nearby with Amex’s map feature that displays nearby deals.
• Use points to pay back eligible purchases via a credit on your Account*.
• See personalised recommendations for other ways to use your points.
• Refer a friend and earn rewards when friends and family get an American Express Card.
• Book your next trip with American Express Travel.
• Collect and manage Avios points to spend with British Airways.
For Platinum Cardmembers and Centurion members only:
• Locate the nearest airport lounge or enable notifications and we’ll tell you where they are.
DELIGHT IN SAVINGS WITH AMEX OFFERS*
• Discover offers from places you shop, dine, travel and more, and easily add offers to your Card.
• Explore a map of nearby offers.
• Get Amex Offers notifications direct to your device so you don’t forget to use your savings.
We use your personal information to present offers that we think will be most relevant to you - Download now to discover your personalised offers!
ELIGIBLE CARDS
The Amex App is only for Personal Cards, Small Business Cards, and Corporate Cards issued directly from American Express in the UK.
*Amex Offers, Pay with Points, Push Notifications, Friends Referral and pending transactions are currently not available for American Express Corporate Cardmembers.
All access to and use of this App is subject to and governed by American Express’ End User License Agreement, Website Rules and Regulations and Privacy Statement. Images are for illustration purposes only.
^Visit americanexpress.com/uk/mobile for full Terms and Conditions.
Twitter: @AmexUK
Facebook: facebook.com/AmericanExpressUK/
Instagram: @americanexpressuk
What’s New
Version 7.16.0
System updates to improve App performance
Ratings and Reviews
Top Tier Card, Excellent Customer Services
I’m still relatively new to AMEX, but so far my experience has been amazing. My first AMEX card of choice is the Amex Nectar Card. For starters, my credit limit initially started just over £8K, which was way higher than all my other credit cards. I am impressed with the level of security they offer. It’s not easy for someone to randomly use your card and get away with it. I’ve contacted customer services a few times, by both chat and over the phone. They were speedy to deal with the issues I bought to them. There’s so many offers to take advantage of, most of them I probably won’t participate in but that’s my choice. Hopefully I’ll see more offers that appeal to me. Overall, AMEX is definitely the best credit card provider out there. I would highly recommend.
Poor customer service
I’m very disappointed with the over experience I’ve had with Amex. The customer service is just very appalling I’ve waited on the phone for over an hour just so I can speak to an advisor. I opened my account not so long ago and ever since I’ve had many problems with the card my card kept on being suspended for no reason when I would call there was little to no explanation given to me. I had to kept on contacting Amex to finally speak to someone over the phone and when I did they didn’t know what was going on to the card. Then all the sudden my card was being reviewed I was only able tot use the card for a week or two before having these issues. Fast forward I received an email saying my card will be closed I manage to get someone on the phone and still wasn’t given a proper explanation to why my card was being cancelled. I paid the amount due in no time so I don’t know what the problem was and still don’t know am just very disappointed I’ve never had this type experience before and wouldn’t bother with this credit card company. When I contracted an advisor from the app they were clueless to what was going on and could only ask me to call and when I did I was told different things from different advisor everyone had different options and had no explanation or understanding of anything am very disappointed.
Inaccurate information on this app
Two recent problems
1. Statement page says - ‘direct debit scheduled’. In fact as there is no date next to this phrase it means no direct debit is set up for that statement - who’s to know? Very misleading
2. Inaccurate payment information - I made a manual payment via the app (as the dd was not in fact set up yet) which all seemed to go smoothly, I received a notification that the payment was received and it showed as a green credit on the account. Next morning both the message and the credit entry had disappeared - Amex gaslighting! I then wasted lots of time on the chat to Amex and at their suggestion checking with my bank that the payment had not been stopped (it hadn’t) then phoned Amex and queued (apparently lots more phone enquiries - perhaps the app is a problem?) and was given a long fangled story about it being normal that a payment shows initially and then disappears - crazy! Why not show pending credits as you show pending debits - it would reduce customer stress and time
App Privacy
The developer, American Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- American Express
- Size
- 286.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 16.2 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2025 American Express Company. All rights reserved.
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.