Ameelio Mail: Photos to Prison 4+

All is working now, and we’re so grateful for this app. I can’t believe how much easier it is for me now to send letters, postcards and photos - all from an app. Just a few minutes without having to deal with stamps or envelopes or get to a post office. It’s amazing and the app remembers my addresses so it’s effortless. it’s been working great.

I also appreciate that it’s clearly made by honest folk doing a good thing for people with incarcerated friends and family who desperately need connection and support.

As the first 2 letters I sent looked ok and saved so I could actually read them, I purchased several activity sheets and they appeared encrypted (symbols), although a bit perplexed, i sent another 2 messages and these also appearing as symbols so can’t be read - the photos I attached are also not available to view - no letters or activity sheets have been delivered as yet, so I’ve no idea if this is an issue for the recipient. Ameelio have yet to respond, service poor so far.

This app used to be so good! It was lovely and my l/o loved receiving the cards. But for the last couple months I’ve tried to send around 8 cards, none of them have been delivered. Everytime I try to load the cards it says error, it’s a shame because I had put money on the account too!