Aircall 4+

Cloud phone for Businesses

Aircall.io Inc.

    • 2.9 • 29 Ratings
    • Free

iPhone Screenshots

Description

Trusted by 13,000+ companies, Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start 
a conversation anywhere in 
the world today.

No hardware. No headaches.

The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.

Accelerate productivity with a powerful dialer and collaborative features:

● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.

● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.

● Assign and comment on calls
Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list.

● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.

● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.

● Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.


Sign up for Aircall today

If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

What’s New

Version 7.18.2

Bug fixes and improvements

Ratings and Reviews

2.9 out of 5
29 Ratings

29 Ratings

JohnWales ,

Half-baked

The iPhone app has a fraction of the features of the desktop app, despite the AirCall sales team and documentation strongly suggesting it’s a like for like replacement.

We can’t use the desktop app as we have thin clients using Citrix, and were promised this would be a suitable alternative - so bought each agent an iPhone to use at their desks…!

A big win would be the ability to do warm call transfers.

Developer Response ,

Hi John, thank you for taking the time to share your feedback, as your input is very important to us. We understand the frustration you may feel with not having particular features such as warm call transfer yet available on iOS. However, rest assured this is something our teams are hard at work on! You can keep an eye out here (help.aircall.io/en/articles/3819519-news-updates) for the latest updates, as well as contact your dedicated Customer Success Manager for additional details and assistance. - Leslie from Aircall

Just1MoreThing ,

Integral to our business

We needed a smart solution for a phone system we could deploy in our company which we could use in any location on any device during Covid. This system streamlined the process for us and makes us far more efficient for our customers. The app does miss some features found on the desktop version, but we can more than get by without these.

All round a fantastic product and service. Would highly recommend 👌

Developer Response ,

Thank you so much for such a stellar review! We are so happy to hear that you were able to make it through a tough time with your business using Aircall. We are always here for you! - Cheers, Max from Aircall

Go web go!! ,

Great desktop and phone app!

We love using this app throughout our company for all our calls, and it is fully integrated with our CRM software HubSpot, including slack! Now that we all work so remotely this app has been a great way for us to manage our calls and for the best part it works very effectively. You do need to ensure you have a stable internet connection.

Developer Response ,

Hi there, thank you for taking the time to share your positive Aircall experience with us! We love to hear about our customers benefiting from our integrations and flexible work set-up 🙌 If you ever need assistance with your account, please don't hesitate to reach out to our teams. - Leslie from Aircall

App Privacy

The developer, Aircall.io Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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