1REBEL - "King of Gyms‪"‬ 4+

Improving…more to do

Good addition to have ‘add to calendar’ button and booking shakes easily.
PLEASE can you make it such that you can use next month’s class allowance to book classes next month. At the moment once I near the renewal date for my monthly membership, if I’ve used / got booked my max number of classes for this month I then can’t book anything even for next month because ‘don’t have the right package’. Seeing as popular timed classes get booked up early that is a pain.

Developer Response ,

Thank you for your feedback. Unfortunately it's a limitation of our overall system that prevents you booking into the next month - we definitely agree it's not ideal but it's not something we can currently change. We are looking at changing systems but this is a huge task so there won't be an immediate fix unfortunately. Can't wait to see you in the studio again soon 🔥

Shocking

Couldn’t agree more with other peoples reviews and suggestions for improved user experience. But ultimately I just want to be able to view the dates with day assigned to it. It’s so annoying having to cross check to my calendar! I want to be able to filter by multiple clubs! You can’t even filter by 2 clubs without the whole thing freezing or repeating the same class over and over with then huge blank space.
Please remove the shake step. When booking 3 weeks of classes in bulk, it’s frustrating having these additional steps purely to try sell us things.
Love the idea of viewing trainers feedback or even just music/ style so we can choose ones that suit our tastes!
Every time you update the app it doesn’t seem any different? You should consider reverting to the old one - it was so simple but efficient! Please listen to us as it’s becoming a task just to book our classes when it shouldn’t be.

New app is rubbish

1 star is very generous. Unbelievable how they’ve ‘upgraded’ the app and made it 10x worse. 1) The map of the room is too big so only see a portion on your phone and have to scroll around. 2) No day of the week on the usual scroll for lessons, so just see dates. Have to go into the calendar to see that. 3) still clunky shifting between locations 4) extra step of having to choose membership before you’ve booked lesson, first time I missed this and didn’t get booked in. To make it all worse they moved around all the lessons that had been booked before the upgrade so I ended up losing my spots and being randomly put elsewhere. Hugely disappointing given I’ve paid over £200 per month for the last 2.5 years. Oh yeah and they never have clean water bottles at the gym.. either have to pay for a carton of water or go for a cardio session without water..