ICASA Consumer Complaints 17+

Name: ICASA Consumer Complaints
Author: CLOUD4SA (PTY) LTD

CLOUD4SA (PTY) LTD

Conçu pour iPad

- Gratuit

Description

1. Introduction and Effective Date:
Introduction: This section thanks the users for choosing the ICASA Consumer Complaints App and informs them that the Privacy Policy is designed to provide information about how their data is collected and used.
Effective Date: Specifies the date when the Privacy Policy becomes effective (January 26, 2024).
2. Camera and Gallery Access:

Explanation: Describes that the app requires access to the device's camera and gallery to facilitate the submission of visual evidence related to consumer complaints.
Assurance: States that the app does not store or share any images or videos from the device without explicit user consent.

3. Use of Information:
Consumer Complaints (2.1): Specifies that the primary purpose of the app is to assist users in submitting complaints. The information collected, including images and PDFs, is used solely for addressing and resolving these complaints.
Internal Analytics (2.2): Mentions that aggregated and anonymized data may be used for internal analytics to improve the functionality and user experience of the app.

4. Data Security:
Explanation: Communicates that reasonable measures are taken to protect the information provided, but also acknowledges that no method of transmission over the internet or electronic storage is completely secure.

5. No Sharing of Personal Information:
Policy Statement: Explicitly states that the app does not sell, trade, or transfer personal information to outside parties.

2 avr. 2024

Version 1.1

We strive to provide you with the best service possible.

This statement emphasizes our commitment to delivering exceptional service to our customers. We aim to exceed expectations and ensure satisfaction in every interaction and aspect of our service.
Resolved minor issue.

We identified and successfully fixed a small problem or concern that was affecting the performance, functionality, or user experience of our product/service. This could include bugs, glitches, or any other issues that may have arisen.
Resolve OTP issue.

We addressed and fixed an issue related to One-Time Passwords (OTPs). OTPs are typically used for authentication purposes, and resolving an OTP issue could involve ensuring that users receive their OTPs promptly, that OTPs are valid and functional, or troubleshooting any technical issues preventing OTPs from being delivered or recognized.
Resolve Spelling mistake.

Le développeur CLOUD4SA (PTY) LTD a indiqué que le traitement des données tel que décrit ci‑dessous pouvait figurer parmi les pratiques de l’app en matière de confidentialité. Pour en savoir plus, consultez la politique de confidentialité du développeur.

Données non collectées

Le développeur ne collecte aucune donnée avec cette app.

Les pratiques en matière de confidentialité peuvent varier, notamment en fonction des fonctionnalités que vous utilisez ou de votre âge. En savoir plus