BoldDesk 4+

Syncfusion Inc.

    • Gratuit

Captures d’écran

Description

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.

The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.


Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.

Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.

This intuitive ticketing system features an improved user experience to provide seamless customer service.

We are constantly striving to enhance your experience with the BoldDesk mobile app.

Nouveautés

Version 1.0.25

Boost Productivity with Macro Triggers
Ticket Macros are now available on mobile! you can now apply predefined templates to perform common actions, such as adding notes, updating ticket statuses, with just a single click

Portrait Mode for Tablets!
Enjoy a better viewing experience with full portrait mode support.

Edit Activity Comments with Ease!
Modify your comments anytime for better clarity and accuracy.

Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.

Confidentialité de l’app

Le développeur Syncfusion Inc. a indiqué que le traitement des données tel que décrit ci‑dessous pouvait figurer parmi les pratiques de l’app en matière de confidentialité. Pour en savoir plus, consultez la politique de confidentialité du développeur.

Données non collectées

Le développeur ne collecte aucune donnée avec cette app.

Les pratiques en matière de confidentialité peuvent varier, notamment en fonction des fonctionnalités que vous utilisez ou de votre âge. En savoir plus

Du même développeur

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