Apex Mobile (SymphonyAI‪)‬ 17+

Name: Apex Mobile (SymphonyAI)
Author: Symphony Summit

Symphony Summit

- Gratuit

Description

Apex Mobile Application is a comprehensive tool designed to bring the capabilities of the Apex platform to the user's fingertips, enhancing the flexibility and efficiency of IT operations. It seamlessly integrates with our Apex ITSM platform and provides a mobile interface for seamless access.

Key Features:

1. Incident Management:
- Users can log, track, and manage incidents from their mobile devices.

2. Service Requests:
- The app allows users to submit and track service requests easily. It provides a catalog of available services and enables self-service options to reduce workload on IT staff.

3. Change Management:
- IT professionals can review, approve, or reject change requests. The app ensures that changes are documented, reducing the risk of unauthorized modifications.

4. Knowledge Management:
- Users can search and access the organization's knowledge base for troubleshooting and self-help guides, improving first-call resolution rates.

Benefits:

- Improved Efficiency: By enabling IT teams to manage tasks on the go, the app reduces delays and enhances workflow efficiency.
- Enhanced User Experience: End-users can quickly access support and services, improving satisfaction and minimizing downtime.
- Increased Agility: The mobile capabilities ensure that the users can log and track requests on the go, regardless of their location.
- Cost Savings: By optimizing resource usage and reducing incident handling times, the app can contribute to lower operational costs.

Overall, Apex Mobile app is an essential tool for modern organizations aiming to improve their IT service delivery and align it with the evolving demands of digital transformation.

Le développeur Symphony Summit a indiqué que le traitement des données tel que décrit ci‑dessous pouvait figurer parmi les pratiques de l’app en matière de confidentialité. Pour en savoir plus, consultez la politique de confidentialité du développeur.

Données non collectées

Le développeur ne collecte aucune donnée avec cette app.

Les pratiques en matière de confidentialité peuvent varier, notamment en fonction des fonctionnalités que vous utilisez ou de votre âge. En savoir plus

Informations

Fournisseur

Le fournisseur SUMMIT IT SOLUTIONS PRIVATE LIMITED s’est identifié comme commerçant de cette app et a confirmé que ce produit ou service est conforme à la législation de l’Union européenne.

Numéro DUNS: 650863108
Adresse: Plot No. 3 & 3a, Sy No. 85 & 86, Eoiz Industrial Area, Sadarmangala Village, Bengaluru 560066 Karnataka Inde
Téléphone: +91 9590100761
Adresse e‑mail: summit.itsolution@gmail.com

Taille

33,9 Mo

Catégorie

Économie et entreprise

Compatibilité