وفرها - Waffarha 4+

Very good but needs some improvement

There are 2 main issues
First you have to make it easier to charge the account
Second I don’t have to call the call center to activate the codes

Fake offer and uncommitted app

Downloaded the app to use on discount offer on lantern chocolate. Bought 3 coupons for 3 choc for 3 kids. The branch in Zayed no telephone number to confirm availability. First coupon is not working . There is only one choc available and they can’t confirm future availability as it’s an occasional itemreplenished at small amount weekly. Complained on app no response! Called app she said it’s a system can’t refund! You take chances until you collect the choc pieces! They don’t have to have a number to call on ! Put me on hold! Refund would take weeks on credit card . I opted for 24 refund on wallet to purchase anything and delete app! After agreeing a notification of 5 days to process it ! Terrible unreliable app

Developer Response ,

Hello dear, please accept our apologies about this issue, send your number and screenshot from your review to our customer service in live chat and they will help you immediately, your satisfaction is always our priority and we always strive to provide the best service.

Say goodbye to your money

Forget the terrible user interface and the horrible app design. I’ve been trying to get a refund for over 15 days and I’m not getting anywhere. Their agents aren’t helpful and their policy doesn’t make any sense. I told them I can get a digital copy of all my accounts’ transactions so they can check my refund status and they said it has to be paper..so i have to take a trip to the bank to compensate for their incompetence and get a paper to help them figure it out instead of just reviewing my digital copy of the SAME thing. Would not recommend this app. Terrible experience.