BeyondTrust Rep Console 4+

Name: BeyondTrust Rep Console
Author: Bomgar Corporation

Bomgar Corporation

- Gratis

Beschreibung

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.

Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

22. Nov. 2024

Version 3.1.6

New Features and Enhancements:

· Added version and logging options to the Settings -> App-> RepConsole menu. This will allow logging to be enabled before actual authentication into the app.

Issues Resolved:

· Fixed an issue with scaling in RDP sessions.

· Fixed an issue with the “Personal” group not being located towards the top of the Jump Group screen.

· Fixed an issue with the Play button being displayed on the Chat screen on some devices.

Der Entwickler, Bomgar Corporation, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.