Akixi 4+
Akixi Limited
Entwickelt für iPad
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- Gratis
Screenshots
Beschreibung
Welcome to Insights – the ultimate companion for call center managers and supervisors! Insights revolutionizes the way informal call centers operate by offering real-time visibility into customer engagement performance. Seamlessly linking to our comprehensive call insights and call center reporting platform, this app empowers managers to stay informed and in control, all at their fingertips.
With Insights, supervisors can monitor and manage agents and call queues in real time, ensuring optimal efficiency and exceptional customer service. The app provides a suite of real-time reports, including extension and agent reports, and wallboards. What sets Insights apart is its mobile-friendly interface, enabling users to receive push notifications for immediate updates on service levels. This feature allows managers to stay on top of customer experience metrics without being tied to their reporting client constantly.
Designed for convenience and efficiency, Insights streamlines the way call center's operate, providing managers with the tools they need to make informed decisions on the go. Experience real-time insights and take control of your call center's performance with Insights – your window into enhanced customer engagement.
- Insights
- Call Center management
- Real-time reporting
- Customer engagement
- Supervisory control
- Mobile-friendly
- Performance metrics
- Agent monitoring
- Service level notifications
- Customer experience tracking
Neuheiten
Version 1.4.0
Branding refresh, Custom branding, Enablement of Push Notifications, Vulnerability and Performance updates
App-Datenschutz
Der Entwickler, Akixi Limited, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.
Keine Daten erfasst
Der Entwickler erfasst keine Daten von dieser App.
Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos
Informationen
- Anbieter
- Akixi Limited
- Größe
- 5.7 MB
- Kategorie
- Wirtschaft
- Kompatibilität
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- iPhone
- Erfordert iOS 13.0 oder neuer.
- iPad
- Erfordert iPadOS 13.0 oder neuer.
- iPod touch
- Erfordert iOS 13.0 oder neuer.
- Mac
- Erfordert macOS 11.0 (oder neuer) und einen Mac mit Apple M1-Chip (oder neuer).
- Apple Vision
- Erfordert visionOS 1.0 oder neuer.
- Sprachen
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Englisch
- Alter
- 4+
- Copyright
- Copyright 2023 © Akixi. All rights reserved.
- Preis
- Gratis