Syncro Mobile 4+
Combined PSA and RMM
Servably, Inc
Designed for iPad
-
- Free
Screenshots
Description
With ticket management, remote access, and customer communications built right in, Syncro Mobile Ticketing app provides you with all the essential tools you need in the field.
This app is free to use for all Syncro users.
Features:
Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers.
Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move.
Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.
What’s New
Version 1.1.8
Fixed an issue that prevented a small number of accounts from authenticating as expected
Fixed an issue which resulted in a timer entry to not save as expected
Removed the 250 character limit on Ticket Comments
Add the ability to @mention techs from Ticket Comments
Ratings and Reviews
Barely Serviceable
Buggy, constant login and authentication issues, ticket fetch just giving errors. As a tech in the field I hate using this app because it’s such a crapshoot if it will work. When it works like it should, it’s serviceable but far from ideal. Lots of simple things that are either limited (they only just removed a 250 character limit from ticket notes… why ever have that in the first place?). If a customer’s address is in Syncro, you can’t even copy the info into google maps - which would be nice. Massively underwhelming iOS deployment.
App Privacy
The developer, Servably, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Servably, Inc
- Size
- 52.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2017 Servably, Inc.
- Price
- Free