Spiceworks Help Desk 4+
Manage your Cloud Help Desk
Spiceworks, Inc.
-
- Free
iPhone Screenshots
Description
Manage your Spiceworks Cloud Help Desk - Anywhere.
Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips.
Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.
Spiceworks Help Desk for IT Pros.
RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more
- Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments
..and you’ll be off-and-running and able to take your tickets and users with you!
What’s New
Version 1.1.9
Bug fix: 404 error when using the Ticket View selector to change views (Open tickets, All Tickets, etc.)
Ratings and Reviews
When uploading/ and opening app
When uploading photos from your phone then when you sign on to your computer. You can not zoom in on the photo or highlight to copy information from that photo .
There is a consistent crash when trying to open the app, and you have to continuously close the app out. Just be able to close another ticket because you continuously get errors
Good start
So far I like the app. There could be some minor improvements and introductions that could be made. 1) a loading / splash screen when you launch the app. This would stop confusion if the app is broken or not. Usually I will go to open the app and I will have the top bar and menu accessible, however not my tickets. I loading screen would be beneficial to know that the tickets are loading rather than just sitting at a blank screen. I am looking forward to the improvements that are to come with this mobile app.
App Privacy
The developer, Spiceworks, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Spiceworks, Inc.
- Size
- 5.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.1 or later.
- iPod touch
- Requires iOS 14.1 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2006 - 2023 Spiceworks Inc.
- Price
- Free