Shezlong 12+
Online Arabic Therapy
Shezlong
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Shezlong is the first online psychotherapy platform in Egypt and the MENA region. It brings online psychological therapy to anyone who struggles with the daily battle of their own mind.
Shezlong provides easily accessible, affordable and anonymous online therapy with licensed professionals. The platform currently has over 200 professionals listed on the platform who come from more than 20 different countries and speak 7 different languages. Our services have been used by over 39,000 people from more than 50 countries.
Our therapists cover a wide array of specializations like child disorders, adolescence disorders, mood disorders (depression), anxiety disorders and obsessions, personality disorders/ relations, psychotic disorders, addiction, sexual disorders, eating disorders and old age disorders.
There is a wide array of psychological issues that people suffer from. Finding professionals who specialize in a specific issue is not easy. Let alone finding therapy with costs that are affordable to the different income rates of patients.
What’s New
Version 2.8.7
Bug fixes and performance enhancements
Ratings and Reviews
App needs work
App and website need work when it comes to timezones. The answer from customer service is you can always check the countdown timer! What a stupid response!! Also customer service dont know if you can use virtual backgrounds on the video meetings. They have no idea what it even mean.
Developer Response ,
Hi, momo881988
Your experience is our top priority and we understand your frustration. Please get in touch on Backoffice@shezlong.com and we'll follow up on your issue immediately. We look forward to hearing from you.
Update: Your satisfaction is importance to us. In order to meet your expectations, we have made significant updates to our platform. If you have any further suggestions, please share them with us.
Worst Customer Service
The app has a big problem!
When you try to schedule a session, the app freezes. After logging back in and successfully reserving a session, you discover your timezone has been changed, and you miss your session!!
I've been seeking a refund for nearly a month now. Every time I contact customer service, I receive a new case number and I’m asked to wait 48 hours. It's simply not worth your time.
Developer Response ,
Hello Faragallah
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Backoffice@shezlong.com. Thank you
Update: Your satisfaction is importance to us. In order to meet your expectations, we have made significant updates to our platform. If you have any further suggestions, please share them with us.
Worst customer service ever
After the latest update the application changes the time zone when you book an appointment and you discover that your appointment is not at the same time you booked . Happened twice already but in the second time I could manage to attend session in the changed appointment but the first one was difficult and I missed the session and it has been a month now contacting them and they keep maneuvering with me and they refuse to refund me for the missed session because of their mistake
Developer Response ,
Hello Bob2020
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at Backoffice@shezlong.com.
We shall get back to you at the earliest.
Update: Your satisfaction is importance to us. In order to meet your expectations, we have made significant updates to our platform. If you have any further suggestions, please share them with us.
App Privacy
The developer, Shezlong, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Shezlong
- Size
- 92.6 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © Shezlong Inc. 2022
- Price
- Free